“Twenty years ago process professionals drew their inspiration from engineering. The organisation was seen as a machine. Twenty years from now there will still be process professionals, but they will draw on science – especially biology – rather than engineering. The organisation will be seen and managed as a living entity.”

Quote from a recent Process Mapping seminar at which presenters Brad Power and Jim Champy talked about the evolution of process thinking.

Adroit & DNA

At Adroit & Associates we already think of organisations in these biological/living identity terms. We wholeheartedly believe that every organisation has its particular DNA - two strands that run in parallel but constantly overlap each other.  One strand is ‘business behaviours’ (saying what and how business is done), the other is ‘business operations’ (doing what has been said).